Privacy Policy
This Privacy Policy explains how Leads Engine collects, uses, and protects your information.
1. Information We Collect
We collect information you provide directly to us, such as:
- Account Information: Name, email address, company details, and billing information
- Profile Data: Business type, target audience preferences, and ideal customer profiles
- Usage Data: How you interact with our platform, features used, and performance metrics
- Communication Data: Support requests, feedback, and correspondence with our team
- Technical Data: IP address, browser type, device information, and cookies
2. How We Use Your Information
We use the collected information to:
- Provide and improve our AI-powered lead generation services
- Personalize your experience and create targeted lead recommendations
- Process payments and manage your subscription
- Send important updates, security alerts, and support messages
- Analyze usage patterns to enhance our platform functionality
- Comply with legal obligations and prevent fraudulent activities
3. Lead Data and Public Information
Leads Engine generates leads using publicly available information from various sources including business directories, social media platforms, and company websites. We do not collect private or confidential information. All lead data is sourced from publicly accessible sources and is provided to help you identify potential business opportunities. You are responsible for verifying the accuracy of lead information and complying with applicable laws when contacting leads.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in platform operations (payment processing, hosting, analytics)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: With your explicit permission for specific purposes
5. Data Security and Protection
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure cloud infrastructure with regular security audits
- Access controls and authentication protocols
- Regular security updates and vulnerability assessments
- Employee training on data protection best practices
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request limitation of processing in certain circumstances
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled, but you may opt out of analytics and marketing cookies.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your subscription plus a reasonable period thereafter. You may request deletion of your data at any time, subject to legal and contractual obligations.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions. We are committed to protecting your information regardless of where it is processed.
10. Children's Privacy
Leads Engine is designed for business use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
11. Third-Party Links and Services
Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party sites or services. We encourage you to review the privacy policies of any third-party services you access through our platform.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via email or platform notification at least 30 days before taking effect. The updated policy will be posted on our website with the effective date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at privacy@leadsengine.ai or through our support system. We are committed to addressing your privacy concerns promptly and transparently.