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Terms & Conditions

Please read these terms and conditions carefully before using Leads Engine services.

1. Acceptance of Terms

By accessing or using Leads Engine services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Leads Engine provides AI-powered lead generation services including but not limited to: multi-platform lead discovery, AI lead qualification, automated outreach, personalized email writing, CRM synchronization, AI chatbot features, and lead management tools. Our platform helps businesses identify, qualify, and engage with potential customers through advanced artificial intelligence technology.

3. User Account and Responsibilities

  • You must provide accurate and complete information when creating your account
  • You are responsible for maintaining the confidentiality of your login credentials
  • You agree to use Leads Engine services only for lawful business purposes
  • You must not use our services for spam, harassment, or any illegal activities
  • You are responsible for all activities that occur under your account

4. Subscription and Payment Terms

  • Access to Leads Engine requires a paid subscription based on your chosen plan
  • Subscription fees are billed in advance on a recurring basis (monthly or annually)
  • All payments are processed securely through our payment partners
  • Refunds may be provided at our discretion within 30 days of initial purchase
  • You are responsible for all applicable taxes and fees
  • We reserve the right to change pricing with 30 days advance notice

5. Data Usage and Lead Generation

Leads Engine uses publicly available data sources to generate leads. You acknowledge that: (a) all lead data is sourced from public information, (b) you are responsible for complying with applicable laws when contacting leads, (c) we do not guarantee the accuracy or completeness of lead information, and (d) you must respect opt-out requests and anti-spam regulations.

6. Intellectual Property Rights

All content, features, technology, and functionality of Leads Engine, including but not limited to software, algorithms, text, graphics, logos, and trademarks, are the exclusive property of Leads Engine and are protected by intellectual property laws. You are granted a limited, non-exclusive license to use our services for your business purposes only.

7. AI and Automated Services

  • Our AI technology is designed to assist with lead generation and qualification
  • AI-generated content and recommendations are provided as suggestions only
  • You are responsible for reviewing and approving all outreach communications
  • We continuously improve our AI algorithms but do not guarantee specific results
  • Human oversight is recommended for all automated communications

8. Service Availability and Support

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service availability. Scheduled maintenance will be announced in advance. We provide customer support through multiple channels and aim to respond to inquiries within 24 hours during business days.

9. Limitation of Liability

To the fullest extent permitted by law, Leads Engine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services, even if we have been advised of the possibility of such damages.

10. Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate your access immediately if you violate these terms, engage in fraudulent activity, or use our services inappropriately. Upon termination, your access to the platform will cease, but these terms will continue to apply to any prior use.

11. Compliance and Legal Requirements

  • You must comply with all applicable laws including CAN-SPAM, GDPR, and CCPA
  • You are responsible for obtaining necessary consents for data processing
  • We recommend consulting legal counsel for compliance guidance
  • Leads Engine is not responsible for your compliance with local regulations

12. Changes to Terms

We may update these Terms and Conditions periodically to reflect changes in our services or legal requirements. Material changes will be communicated via email or platform notification at least 30 days in advance. Your continued use of our services after changes take effect constitutes acceptance of the new terms.

13. Contact Information

For questions about these Terms and Conditions, please contact our support team at support@leadsengine.ai or through our in-platform support system. We are committed to addressing your concerns promptly and professionally.